Contact Support


Before you submit your support request

  • Please consult the FAQ’s and technical articles in our Learning Center.
  • It is recommended that the latest product update has been installed.
  • Please make sure you have a valid support subscription.

How to submit a support request

You can fill out the form below, or submit a support request to Additionally, you can log on to the Customer Support Portal to submit and track your support tickets.

A support request is a single question related to our products. Multiple questions may not be combined into a single support request. Alternatively, if you have an idea for a new feature in our software, please use this form: Product Enhancement Request.

Please provide a clear, detailed description of the problem or the question, including SWING product version, OS version, and any other related software versions and configurations.

Contact Support Form
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