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Purchase Support Packages

Purchase Support Packages

A support incident pack should be purchased prior to contacting SWING Technical Support.

All prices are in US dollars.

Incident Pack Price
5 Support Incidents $250
10 Support Incidents $450
20 Support Incidents $800

Please note:

  • Multiple users can contact support, but each contact is counted as one of the prepaid incidents.
  • There will be no charge if the incident reported is due to a verifiable bug in a SWING Software product, or a question that we are unable to resolve.
  • Incident packs expire one year from the date of purchase or when all incidents have been used, whichever occurs first.