WHAT DO WE COLLECT AND USE PERSONAL INFORMATION FOR?
In order to:
- reply to your enquiries and requests for information;
- receive and process orders submitted by you;
- customise the service we provide to you;
- carry out our obligations in relation to any agreement you have with us;
- anticipate and resolve problems with our products or services supplied to you;
- carry out market research and tracking of sales data;
- send you newsletters, surveys or other information about our products and services.
We also ask you for other optional information such as what version of operating system you use, how you heard about our Site and what sort of subjects interest you. If you choose to give us this information, we will use it to help us to provide you with the best possible products and services.
LOG FILES AND IP ADDRESSES
When you visit our Site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer the Site and to collect broad demographic information for aggregate use.
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Site with information relating to the number of users linking to our Site from their sites. You cannot be identified from this information.
INFORMATION PLACED ON YOUR COMPUTER (COOKIES)
Our cookies help us:
- make the Site work as you’d expect;
- improve the speed/security of the Site;
- make our marketing more efficient.
Some of the cookies used on our Site are set by us and some are set by third parties who are delivering services on our behalf.
IMPROVING OUR PRODUCTS AND SERVICES
Staff from SWING Software may contact you from time to time using the contact means you have supplied to us in order to get your views and comments on the products and services we provide to you.
INFORMATION ABOUT PRODUCTS AND SERVICES
It is very important to us that we provide you with the highest level of service and product quality. In order to help us do this, from time to time we may contact you using one of the contact methods you have provided, with details of our newsletters, surveys, products and services which we think may be of interest to you. If at any time you do not wish to receive these details, then send an email message titled “unsubscribe” to firstname.lastname@example.org. Please note that active customers will continue to receive order and account communications from us.
KEEPING OUR RECORDS ACCURATE
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by using the Contact Us page on this Site.
You should be aware that the internet is an insecure environment. We have implemented technology and employee policies to help safeguard your privacy from unauthorised access and improper use. We will continue to update these measures, as appropriate, when new technology becomes available.
THIRD PARTY SITES
We cannot be responsible for the privacy policies and practices of other third party sites, even if you access them using links from our Site and we recommend that you check the policy of each site you visit. In addition, if you linked to our Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and we recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
DISCLOSING YOUR INFORMATION TO OTHERS
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court Order or for the purposes of prevention of fraud or other crime).
We will only disclose and/or transfer your personal information to a third party either as part of a reorganisation or a sale of the assets of a SWING Software, or having ensured that steps have first been taken to ensure that your privacy rights continue to be protected.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an email to us at email@example.com. You are entitled to ask for a copy of the information we store about you (for which we may charge a small fee) and can ask for that information to be corrected or erased where appropriate.