Case Study: Schindler Group

Customers

Schindler Group creates 15,000+ documents annually using the SWING Integrator bridge between Lotus Notes and MS Office

Customer

Schindler Group is the largest supplier of escalators and the second largest manufacturer of elevators worldwide. It offers jobs to around 40’000 employees and has operations spanning all five continents. Schindler designs, installs, services and modernizes transport systems for almost every building type worldwide. Globally, Schindler equipment moves more than 700 million people per day.

Challenge

  • How to convert Notes documents and data to PDF files
  • Needed delivery of standard formatted documents, with desktop-based conversion and centralized configuration
  • Rapid and simple addition of the tool was a top priority

Solution

  • SWING Integrator was selected over IntelliPrintPLUS and PDF775
  • Deployed to 200 users. Planned to be integrated into 12+ Lotus Notes/Domino applications

Results

  • 15,000+ documents annually using the SWING Integrator bridge between Lotus Notes and MS Office
  • The quality and responsiveness in document-based processes have been improved, as well as the customer experience

“Now I can convert NOTES document to PDF as we wish, and your tool opens several new possibilities to our solutions,” said Eron Ferreira da Silva, Senior System Analyst. “We chose SWING Integrator because of functionality, documentation, and technical support in our first steps.”

  • Key Facts

    Customer: Schindler Group
    Product: SWING Integrator
    Solution: Proposals and Contracts System; Document Automation

  • Customer Testimonials

         Now I can convert NOTES document to PDF as we wish, and your tool opens several new possibilities to our solutions. We chose SWING Integrator because of functionality, documentation, and technical support in our first steps.

    Eron Ferreira da Silva
    Senior System Analyst